Frequently asked questions


Are the rattan sticks supplied with the diffuser, or must I order them separately?
When ordering a diffuser, the rattan sticks are supplied and are included in the diffuser price.

Which diffuser size should I choose? How long will the diffuser last?

Diffuser size Room size Diffusion time
100ml 10m² approx. 1 month
500ml 40m² approx. 6 months
3000ml 50m² approx. 12 months

Why does the diffuser fluid change in colour?
Exposure to strong light may cause the natural ingredients to slightly change in colour over time. This is a natural process, which has no influence on the quality of the product.

What is the burning time of the candles?

Candle size 275g 365g 585g
Burning time approx. 50h approx. 60h approx. 70h

Where are the products manufactured?
All UDUR ST.MORITZ products are Made in Italy.

Where can I buy the products?
All UDUR ST.MORITZ products are available in the following points of sale. Or you can order them ONLINE.